Privacy Policy

Don Quijote Restaurant with registered office at: Avenida Puerto Grande 47, 35130 Puerto Rico (Mogán), Gran Canaria.

Your privacy is important to us. This privacy statement explains how we process the personal data collected from our users and customers, and how we use it. We encourage you to read these terms carefully before providing your personal data on this website.

We have made every effort to create a safe and trustworthy space and that is why we want to share this with you.
For the purposes of the aforementioned General Data Protection Regulation, the personal data you send us through the forms on the website will be processed as data of “users, website customers and subscribers”.
For the processing of our customers’ data, we implement all technical and organisational security measures established in the applicable legislation.

Our principles regarding your privacy:

  • We never request personal information unless it is genuinely necessary to provide the services you ask us for.
    • We never share our users’ personal information with anyone, except to comply with the law or when we have your explicit consent.
    • We will never use your personal data for purposes other than those stated in this privacy policy.
    • It should be noted that this Privacy Policy may change due to legal requirements or self-regulation, and therefore users are advised to visit it periodically. It will apply if users decide to fill in any of the contact forms where personal data are collected. Don Quijote Restaurant This website has been adapted to the requirements of Organic Law 15/1999 of 13 December on the Protection of Personal Data (LOPD), and to Royal Decree 1720/2007 of 21 December, known as the implementing regulation of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), as well as with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE or LSSI).Controller responsible for the processing of your personal data

Identity of the controller: Tamara Pacheco van Rijnsoeverq

Trade name: TRYPAVAN S.L.

Tamara Pacheco van Rijnsoeverq

CIF: B-76326768

Address: Calle Thomas Edison 17, door 17

Sonnenland

35100 – San Bartolomé de Tirajana

mailto:info@restdonquijote.com info@restdonquijote.com

Activity: restaurant and hospitality sector.

For the purposes of the aforementioned General Data Protection Regulation, the personal data you send us through the forms on the website will be processed as data of “users, website customers and subscribers”.

For the processing of our customers’ data, we implement all technical and organisational security measures established in the applicable legislation.

Principles we will apply to your personal information

In processing your personal data, we will apply the following principles, which are in line with the requirements of the new European data protection regulation:

  • Principle of lawfulness, fairness and transparency: we will always require your consent for the processing of your personal data for one or more specific purposes, which we will inform you of beforehand with complete transparency.
  • Principle of data minimisation: we will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.
  • Principle of storage limitation: data will not be kept for longer than necessary for the purposes of the processing. Depending on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and delete those records that have been inactive for a considerable period of time.
  • Principle of integrity and confidentiality: Your data will be processed in such a way that appropriate security of personal data is ensured and confidentiality is guaranteed. You should know that we take all necessary precautions to prevent unauthorized access to or misuse of our users’ data by third parties.

How have we obtained your data?

The personal data we process in Don Quijote Restaurant come from:

  • Contact form
  • Reservation form
  • Subscription form
  • Comments on the blog
  • Sales form
  • Surveys

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether in Don Quijote Restaurant we are processing personal data concerning them or not.

Data subjects have the right to:

  • Request access to the personal data relating to the data subject
  • Request their rectification or erasure
  • Request the restriction of its processing
  • Object to the processing
  • Request data portability. Data subjects may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain them for the exercise or defence of legal claims.

In certain circumstances, and for reasons related to their particular situation, data subjects may object to the processing of their data. In such cases, the data will no longer be processed, unless there are compelling legitimate grounds or for the exercise or defence of possible legal claims. They may also request the portability of their data.

Data subjects also have the right to an effective judicial remedy and to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency (Agencia Española de Protección de Datos), if they consider that the processing of personal data concerning them infringes the Regulation.

For what purpose do we process your personal data?

When a user connects with this website, for example to comment on a post, send an email to the owner, subscribe or make a purchase, they provide personal information for which they are responsible.

      Don Quijote Restaurant, This information may include personal data such as your IP address, name, physical address, email address, telephone number and other information. By providing this information, the user, customer or subscriber gives their consent for their information to be collected, used, managed and stored by Don Quijote Restaurant, only as described in the legal notice and in this privacy policy.

In Don Quijote Restaurant , there are different systems for capturing personal information and we process the information provided to us by data subjects for the following purpose for each capture system (forms):

  • Contact form: We request the following personal data: first name, surname, postal or physical address, telephone number and, if necessary, ID or tax number (DNI or CIF), email address. In order to respond to the requests of users, customers of www.restdonquijote.es, www.restdonquijote.com, For example, we may use this data to respond to your request, manage orders in the “aT Home” section, respond to any questions, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, matters relating to the legal texts included on the website, as well as any other enquiries you may have that are not subject to the terms of contracting.
  • Reservation form On this website we have a reservation form which collects the data necessary to manage and confirm your request. Through this form we request: full name, telephone number, email address, date and time of the reservation, number of people, seating preferences in the restaurant and any special requests (for example, allergies or celebrations). There is also a checkbox so that the user can declare that they have read and accept the Privacy Policy before submitting the information.
  • Registration form:In this case, I request the following personal data: name and email, so that you can create an account in my system and have access to its features. I inform you that the data you provide will be stored on the servers of SEREDNET Works S.L. (provider of Don Quijote Restaurant) within the EU.
  • Registration form for blog comments: To comment on blog posts www.restdonquijote.es, www.restdonquijote.com , the user is required to register through this form. In this case, we request the following personal data: name, email address and website. Once registered, the user may post as many comments as they wish and reply to previous ones.

There are other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and the applicable law. This may include developing tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
  • o support and improve the services offered by this website.
  • Other non-identifying data are also collected, obtained through certain cookies that are downloaded to the user’s computer when they browse this website, as detailed in the cookie policy.
  • To manage social media. Don Quijote Restaurant may have a presence on social networks. The processing of the data of persons who become followers on the social networks of the official pages of www.restdonquijote.es, www.restdonquijote.com Don Quijote Restaurantwill be governed by this section, as well as by the terms of use, privacy policies and access regulations belonging to the relevant social network in each case, and previously accepted by the user of www.restdonquijote.es, www.restdonquijote.comDon Quijote Restaurant will process your data for the purposes of properly managing its presence on the social network, informing about activities, products or services ofwww.restdonquijote.es, www.restdonquijote.com, As well as for any other purpose allowed by the rules of the social networks. Under no circumstances will we use followers’ profiles on social networks to send advertising on an individual basis.

In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, Tamara Pacheco van Rijnsoeverq (Don Quijote Restaurant) with registered address at Calle Thomas Edison 17, door 17, 35100 – Sonnenland, San Bartolomé de Tirajana, will be responsible for processing the data of users, website customers and subscribers.

     Don Quijote Restaurant does not sell, rent or transfer personal data that could identify the user to third parties, nor will it do so in the future without prior consent. However, in some cases collaborations with other professionals may take place; in such cases, users’ consent will be requested, informing them of the collaborator’s identity and the purpose of the collaboration. This will always be carried out in accordance with the strictest security standards.

What is the legal basis for the processing of your data?

The legal basis for the processing of data of customers who purchase services or products through this website is the sale of prepared dishes in accordance with our contracting conditions. The prospective offering of products and services is based on the consent requested, and the withdrawal of such consent will in no case affect the performance of the contract.

The legal basis for the processing of subscribers’ data is the sending of newsletters and commercial offers, subject to the user’s prior consent.

For how long will we retain your data?

The personal data provided will be retained:

  • For as long as the commercial relationship is maintained.
  • For as long as the data subject does not request its erasure.

To which recipients will your data be disclosed?

Many of the tools we use to manage your data are provided by third parties.

To provide services that are strictly necessary for the performance of the activity, Don Quijote Restaurant shares data with the following service providers under their respective privacy conditions.

All tools provided by third parties are strictly necessary for the development of our services and have been selected in accordance with the rights we safeguard on this website.

The following companies will have access to the personal information necessary to perform their functions as data processors, but they may not use it for other purposes. In addition, they must process the personal information in accordance with this Privacy Policy and the applicable data protection legislation.

      Google Analytics: a web analytics service provided by Google, Inc., a Delaware corporation with its principal office at 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States (“Google”).

Google Analytics uses “cookies”, which are text files placed on your computer, to help Don Quijote Restaurant to analyse how users use the website. The information generated by the cookie about your use of www.restdonquijote.es, www.restdonquijote.com, (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.

Browsing

When browsing www.restdonquijote.es and www.restdonquijote.com , non-identifiable data may be collected, which may include IP addresses, (approximate) geographic location, a record of how our services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also include those related to your browsing and navigation habits.

browsing through third-party services. This website uses the following third-party analytics services:

  • Google Analytics
  • Facebook inside

We use this information to analyse trends, administer the site, track users’ movements around the site and gather demographic information about our user base as a whole.

Confidentiality and security of data

      Don Quijote Restaurant undertakes to use and process users’ personal data confidentially, to use them in accordance with the purpose for which they were collected, and to fulfil its obligation to store them and to adopt all measures to prevent alteration, loss, processing or unauthorised access (such as the HTTPS protocols we use), in accordance with the applicable data protection regulations.

      Don Quijote Restaurant cannot guarantee the absolute invulnerability of the Internet and therefore cannot rule out the violation of data through fraudulent access by third parties.

Accuracy and truthfulness of the data

As a user, you are solely responsible for the accuracy and correctness of the data you submit t www.restdonquijote.es, www.restdonquijote.com, thus exonerating Tamara Pacheco van Rijnsoeverq (.Don Quijote Restaurant), from any liability in this regard. Users guarantee and are, in any case, responsible for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares that they have been informed of the terms on the protection of personal data and accepts and consents to their processing by Tamara Pacheco van Rijnsoeverq (Don Quijote Restaurant) in the manner and for the purposes indicated in this privacy policy.

Changes to the privacy policy

      Don Quijote Restaurant reserves the right to amend this policy in order to adapt it to new legislation or case law, as well as to industry practices. In such cases, the Provider will announce the changes made on this page within a reasonable period of time before they take effect.

Commercial emails

In accordance with the LSSICE, www.restdonquijote.es, www.restdonquijote.com,  does not engage in SPAM practices and therefore does not send commercial emails that have not been previously requested or authorised by the User. Consequently, in each of the forms on the website, the User has the possibility to give their explicit consent to receive the newsletter, independently of any commercial information specifically requested.

In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, Restaurante Don Quijote undertakes not to send commercial communications without duly identifying them.

This privacy policy was last updated on 12-08-2025.

Where dining and enjoyment are a tradition.

Opening hours

Monday - Saturday:
13:30 – 22:30

Sunday: Closed
Staff day off

Address

C. Juan Díaz Rodríguez, local 19, 35130 Puerto Rico de Gran Canaria, Las Palmas

Phone and email

+34 928560901 // +34 635856750
info@restdonquijote.com

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